AI enquiry triage for estate agents

Analyse property enquiries and surface the leads that matter most

InboundFlow analyses incoming emails and call transcripts, identifies intent and urgency, creates a prioritised dashboard, and alerts your team on WhatsApp when a high-priority lead comes in.

  • Analyse incoming email and call enquiries automatically
  • Identify seller or buyer intent, urgency, and key details in seconds
  • Prioritise leads in a simple dashboard and alert your team to hot opportunities
Lead priority board dashboard

Workflow

See the workflow in seconds

From raw enquiry to prioritised lead and instant team alert.

Incoming enquiry entering the system
01

Enquiry received

Incoming email or call transcript enters the system.

AI analysis of the enquiry details
02

AI analyses the enquiry

Intent, urgency, and key details are extracted automatically.

Dashboard showing scored and prioritised leads
03

Lead is scored and prioritised

High-priority opportunities appear clearly in the dashboard.

WhatsApp alert for a hot lead
04

Team alerted on WhatsApp

Hot leads can be sent instantly to the team.

Example

See what happens to a real enquiry

From raw message to categorised lead, prioritised dashboard, and instant team alert.

Incoming email

"Hi, we're thinking of selling our 3-bed in Walthamstow. Likely in the next month. Can someone come round to value it?"

Lead type

Seller - valuation request

Property: 3-bed house

Area: Walthamstow

Classification

Timeframe: within 4 weeks

Intent: seller

Urgency: high

Outcome

Added to priority dashboard

High-priority lead alert sent to WhatsApp

How it works

Turn every enquiry into a structured, prioritised lead in seconds

InboundFlow analyses the enquiry, categorises it, and makes the highest-priority opportunities visible immediately.

01

Capture the enquiry

Emails and call transcripts are received and processed automatically.

02

Extract key details

Lead type, area, property details, and timeframe are identified instantly.

03

Prioritise the lead

The enquiry is scored for urgency and added to a simple priority dashboard.

04

Alert the team

High-priority leads can be sent to your team instantly on WhatsApp.

Why use InfoundFlow

See which enquiries matter most, faster

Spot serious seller leads quickly

Seller intent and urgency are identified immediately from raw enquiries.

Reduce manual triage

Emails and call transcripts are categorised automatically instead of being reviewed one by one.

Clearer priorities

Your team can see which leads should be acted on first in a single dashboard.

Faster alerts for hot leads

High-priority opportunities can be pushed straight to WhatsApp for immediate visibility.

FAQ

Simple enough for day-to-day agency workflows

Common questions from teams considering a lighter way to manage inbound enquiries.

Does this replace our CRM?

No. It helps your team triage inbound enquiries faster before they are worked in your usual systems.

What channels does it work with?

It is designed for shared inboxes, missed-call follow-up, and call transcripts.

Is it only for sellers?

No. It can help organise seller, buyer, and landlord enquiries, while highlighting the most urgent opportunities.

Book a demo

See how InboundFlow would handle your agency's inbound enquiries

A short walkthrough is enough to show how emails and call transcripts can be turned into clear priorities and faster follow-up for your team.

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